Customer Service Survey

 
Please provide the following information then click the 'Submit' button.
 

Service overview:

 What date was your vehicle serviced?   (m/d/yy) 
 When I came to the Honest-1 Auto Care Auto Center I...
was greeted when I walked in waited for a long time
waited my turn, then was greeted felt ignored
 The automotive center looked...
clean and professional like it could use a little cleaning up
good, things were in order like a mess and disorganized
 I learned about the progress of repairs to my vehicle...
from a service manager who kept me updated and informed about the repairs
from a service manager when the vehicle was ready
by asking a service manager
by needing to ask a service manager more than once
 The repairs to my vehicle...
fixed all the problems discussed
fixed some of the problems discussed
did not fix the problems
did not fix the problems and created more
 When I picked up my vehicle, it...
was cleaner than when I brought it in had some dirt or grease inside
was as clean as when I brought it in had tools left in the vehicle
 My vehicle was ready...
ahead of schedule a little late
on time a few days late
 I felt that the service manager...
was very interested in my comments and concerns
was somewhat interested in my comments and concerns
did not listen to my comments and concerns
was rude or laughed at my comments and concerns
 I believe that my vehicle...
was fixed professionally was not fixed well
was fixed by an amateur will need to be fixed at another shop
 I would rate the level of service at the Honest-1 Auto Care Auto Center as:
Professional Average
Good Poor
 The service manager was...
very knowledgeable and helpful inexperienced
knowledgeable puzzled by the issues with my vehicle
 I will return to an Honest-1 Auto Care Auto Center again:
Definitely Maybe
Yes Never
 I would recommend this Honest-1 Auto Care Auto Center to a friend:
Definitely Maybe
Yes Never
 I would like to be contacted about my experience by...
the manger of my Honest-1 Auto Care Auto Center
the regional rep. for my Honest-1 Auto Care Auto Center
the corporate office
 

Contact and store information:

 Your first name: *  * Required fields
 Your last name: *
 Store location: *
 
 Your email address: *
 Your phone number: 
 How did you learn about Honest-1 Auto Care? *
 
Any additional comments that you might like to share with us about your experience:
Would you like to receive occasional email specials from us?  Yes

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