5 1/11/2012

Honest-1 Auto Care - GlendaleI checked out Honest-1 because of all the positive reviews I saw here on Yelp. I can see why the company's earned such high ratings.When I went in, I already knew I had a leaking A/C hose and that the refrigerant was all gone. When I brought the car down, I was surprised with how modern and sharp-looking the facility was. The waiting area was more like what I've seen at dealerships rather than a commercial facility. But I had a ride home though so I didn't wait. The fellow who took my keys was very friendly and professional. I got a "good feeling" from him - something I don't often get in auto repair. Honest-1 called back about an hour later and told me that the A/C hose needed replacing and that the back compressor was shot. I hadn't known that last but considering the way the car wheezed like Darth Vader, I wasn't surprised at the verdict. The end cost they quoted? About $100 more than what 2 other places quoted me just for the A/C hose replacement alone. I gave the go-ahead to fix it. They had the car repaired when they said they would and they even drove my vehicle up to me when I came to get it. It's been a few days now and everything's working fine. I'm planning to bring another car to them in the near future for a tune-up. This may be the start of a beautiful friendship.

4 12/10/2011

Honest-1 Auto Care Paradise ValleyFirst time we have been here and the guys were friendly.  Didn't push me into anything more than I went in for.  Gave me the options available and let me chose.  Once they were done with the work, they went over recommendations (many that I suspected) and gave me a breakdown of costs so I could prepare and he helped me prioritize.  I felt comfortable and didn't have that whole 'getting take for' feeling.  I will be going back for the follow up work.

5 12/9/2011

Honest-1 Auto Care MiddlesexTired of jumping mechanic after mechanic only to feel somewhat cheated in the end? I've had 4 cars and god knows how many mechanics in my life. I am relieved to say I can thankfully put a stop to my search. I started taking my last car (which had numerous problems by the way) to Honest-1 about a year ago and felt pretty confident I had found a trustworthy place of business. Mark was more than helpful in dealing with my personal concerns about the car and in the end helped me realize I was better off selling the vehicle than throwing money at it. He could of wrote me up a bill and milked my pockets but instead he helped me get the best deal with no personal gain to himself. I recently purchased a 2007 Infiniti G35x and have made a personal promise to remain faithful to his business. I know when I walk in I will be treated with respect and not pushed around for my inexperience with cars. They break down the problems you are experiencing and make sure you understand your options as well as the best possible solution. Ask for Mark or Tony they are both more than compensating!

5 11/28/2011

Honest-1 Auto Care - GlendaleThey always quote me a lower price and have never done a poor job.Moreover, they make recommendations that can save you more money, like calling a friend in the junkyards to see if they have the same piece for cheaper.Honestly, great place

5 11/25/2011

Honest-1 Auto Care - Glendalehusband just bought a used truck and at the dealership he took it to, told him it had all sorts of problems. Brought it into hones-1 and got a real estimate of what is wrong it it. There were no costly imaginary leaks like the dealer mechanics told my husband! Will be taking all cars here from now on!

5 9/30/2011

Honest-1 Auto Care - GlendaleI needed to pass emissions but the check engine light was on. The gentlemen at Honest-1 located the problem within moments of my showing up. The price wasn't bad and they knocked it out promptly the next morning. I was very comfortable while I waited. Smokey was my mechanic. He is a professional. My vehicle passed emissions and I was able to re-instate my registration with no problem.

5 9/22/2011

Honest-1 Auto Care EaganGreat place to go for tires. Very competitive pricing and received terrific service. Van was done before time promised!! Really appreciated the honesty, courtesy and professionalism of eveyone I came in contact with at the center. Clean and inviting waiting area. Highly recommend you try Honest-1 Eagan!

5 9/18/2011

Honest-1 Auto Care EaganGreat place to take a car. They did exactly what they said they would do and it ran like a top afterwards. Great waiting room with fresh coffee and all kinds of treats, including wifi and internet. Can't imagine taking my truck to a different place.

5 9/10/2011

Honest-1 Auto Care Paradise ValleyTook my car in for coolant leak. They found the water pump was leaking and replaced it at a reasonable price. Gave me a ride home (about 2 miles). Had car ready when promised at the price promised. Very friendly folks. Would recommend them to anyone looking for a good mechanic.

5 9/1/2011

Honest-1 Auto Care Paradise ValleyBy a twist of luck, I found this auto repair and service shop at Paradise Valley Mall, located on the West Side of the Mall next to the Chevron Car Wash, across the street from REI and Target. They serve Paradise Valley, Northeast Phoenix and Scottsdale.This business is also open on Saturdays from 9-4pm in addition to Monday thru Friday 8am-6pm.They saved me $2000 on my older automobile's transmission by taking the time to find out what was wrong with it and fixing it for a very reasonable price instead of just replacing it. The owner, Lyle, is a former GM troubleshooter from Ohio. He really cares about his work and his customers, and so does the shop manager Darren. It is very gratifying and reassuring to find an honest and competent auto repair shop with great employees who are personable and know their stuff. An important part of business success and customer satisfaction is the ability to develop good communication and a positive ongoing relationship with a customer. These guys are excellent with that.I just moved to the Phoenix area and will be using this shop as my auto mechanic and service shop. I've recommended them to several friends and neighbors. They're the best! Check them out.

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