5 4/12/2011

Honest-1 Auto Care - GlendaleExcellent Auto Care for reliability and honesty. They only fix what they have to. No outrageous estimates. Offer rides to/from home or work too which is a definite plus.

5 4/11/2011

Honest-1 Auto Care - GlendaleThe shop was clean and comfortable while I was waiting. The wait ended up being longer than expected, but the staff were very friendly and helpful. They were able to answer all of my questions and put me at ease while dealing with issues I was not familiar with at all. I would highly recommend this shop to all of my family and friends as a place you can trust to do a good job and do the right thing. Thank you.

5 4/10/2011

Honest-1 Auto Care San CarlosWe've been taking our cars to Brian at San Carlos Auto Service for so many years that I can hardly remember when we didn't use him.  He and his staff are honest, fair, and they won't recommend service that you don't need.  Last week I needed an oil change before leaving on a trip out of town.  Brian took me immediately, even though they had a lot of customers that day.  I happened to be there at just the right time -- they had finished with one and not started the next.  It took about 30 minutes.  Brian has been a lifesaver on more than one occasion and has advised us on what type of car to purchase, and when our daughter's car was beyond hope, he told us so.  We love this place, and would recommend him to anyone who needs auto service.

5 3/19/2011

Honest-1 Auto Care - GlendaleI had just recently spent a lot of money elsewhere to get multiple repairs on my car and my "check engine" light went off yet again. I took it into Honest 1 Auto, as they were the closest auto shop, not expecting to leave without spending at least a couple hundred for a diagnostic and repairs. I was assured that they would only charge me for the 1/2 hour diagnostic even if it took longer to find the problem. Well, they found the problem within minutes of completing the diagnostics...turns out that the previous mechanic forgot to connect a fan in my engine. To be sure that this was the issue, they connected the fan, tested the car, and confirmed that this was the source of the problem. To my surprise, when they handed me my keys (an hour or so later), I was told that there would be no charge for any of the diagnostics or the time they spent on it due to the fact that there wasn't really a repair problem!!!! I have to say that this was the most pleasant experience I've had getting my car repaired. Other than not having to pay anything, this was the cleanest shop I have EVER been to and the staff was professional AND ultra-courteous. I will confidently bring all of our vehicles back when I do need them serviced.

5 2/18/2011

Honest-1 Auto Care Paradise ValleyI brought my 2001 Explorer in for an air conditioning and fan issue. The crew at Honest-1 did what their name states - they honestly told me what needed to be fixed now and what could wait. The end result was a repair was done to correct my A/C problem at a very reasonable price and the vehicle was ready as promised - in a short amount of time. I highly recommend Honest-1 and in particular this location near Paradise Valley Mall. Great work guys!

5 1/19/2011

Honest-1 Auto Care San CarlosThe ONLY place I take my car for maintenance/repairs! They are honest and kind here, they will explain the problem in terms anyone can understand. My entire family uses their service and we have yet to have a problem! You may end up paying a bit more than some other places out there, but it's well worth it to know you aren't being ripped off and your car will be fixed!

5 11/3/2010

Honest-1 Auto Care Paradise ValleyThis business is also open on Saturdays from 9-6pm in addition to Monday thru Friday 8am-6pm.First of all, the placemarker on the map to the right is wrong.  This business is on the WEST side of Paradise Valley Nall, near JC Penney and Target, next to Krispy Kreme.By a twist of luck, I found this auto repair and service shop at Paradise Valley Mall, located next to the Chevron Car Wash, across the street from REI and Target.  They serve Paradise Valley, Northeast Phoenix and Scottsdale.They saved me $2000 on my older automobile's transmission by taking the time to find out what was actually wrong with it and fixing it for a very reasonable price instead of just replacing it.  The owner, Lyle, is a former GM troubleshooter from Ohio.  He really cares about his work and his customers, and so does the shop manager Darren.  It is very gratifying and reassuring to find an honest and competent auto repair shop with great employees who are personable and know their stuff.  An important part of business success and customer satisfaction is the ability to develop good communication and a positive ongoing relationship with a customer.  These guys are excellent with that.I just moved to the Phoenix area and will be using this shop as my auto mechanic and service shop.  I've recommended them to several friends and neighbors.  They're the best!  Check them out!

5 7/14/2010

Honest-1 Auto Care - GlendaleExcellent service received at this shop. Female friendly, nice atmosphere to wait in. Accurate quote on work, no surprises. Work completed when promised.

5 7/13/2010

Honest-1 Auto Care - GlendaleI tried Honest-1 as a referral from a friend, I have had bad experience in the past with dishonest shops. so far it seems honest-1 lives up to their name. they provided exceptional service, very competitive price.

5 3/3/2010

Honest-1 Auto Care San CarlosFigure I would update since I have been back again...my car is old.  Once again there was amazing service, an explanation of the problem in layman's English, a reasonable charge, and my car returned to me quicker than promised.  I am so happy that I have found this place because it becomes one less worry when my car acts up.

My car was making a weird noise.  Great, now I have to find a mechanic.  So I hopped on yelp and noticed this place, which is within walking distance from my house.  Well hopefully these other yelpers would not steer me wrong.Man-o-man do I owe you yelpers a giant THANK YOU.  Turns out the weird noise was simply a loose part.  Not only did they fix it super quick but they didn't add on extra charges since it was a quick fix.  They have their business model down.  Treat people right.  Don't overcharge people.  Be super friendly and helpful.  Plus they got super bonus points for talking to me about my car and not to my boyfriend over my head.If my car has anymore issues (and she probably will as she is pushing the years), I plan on only using this mechanic. Honest 1 Auto Care Corporate
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