0.5
Honest-1 Auto Care Corporate

Went in to have a free brake inspection. I've been working on cars my whole life, but haven't had the time to change my brakes, and the weather just hasn't been good either. Just wanted to get an estimate. Come to find out the mechanics find $1400 things wrong with my car and are telling me that ceramic brake pads cost $120... They cost less than $50 at autozone for the same exact brake pad. Also tried to tell me that my fluids needed to be flushed and topped off when I just had them flushed last week. Can't stand being ripped off by these mechanics. Bring back true and honest mechanics. Honest-1 auto care is the most misconstruing name and should be changed.

0.5
Honest-1 Auto Care Corporate

I had a very bad experience at Honest 1 on 133rd and pacific ave in spanaway wa. I took my car in to have a $90.00 front end alignment. The manager called me and said the tie rod ends were not good. He said it would be 500.00 dollars to replace them. I have worked on cars all my life I know tie rod ends cost about $25.00 and not hard to replace so I said no and would come and get my car. when I came to get it he charged me $130.00 dollars to check them. I am sorry I went there and will never go there again and will tell everyone I know not to go there either ! Not Honest one!

4
Honest-1 Auto Care Corporate

Gave me estimate, on brakes and struts. Easy to get work done. Drove my car first time there was a noise in the back. Took it back in next morning, and it was fixed. Very courteous.

5
Honest-1 Auto Care Corporate

Chris in Burnsville is the best!!! Always so friendly and give great guest service.

1
Honest-1 Auto Care Corporate

Never been to a car repair place where they told me they told me they couldn't fix my problem-after 9hrs, 5 while I waited there.

4.5
Honest-1 Auto Care Corporate

Great service!

5
Honest-1 Auto Care Corporate

Honest 1 has done a bang up in servicing our vehicles. There was a instance where my wife's Equinox was brought in for a oil change and Steve Martens informed me the her vehicle was burning oil. The was no evidence of leaks. He also informed me that he had read that there were several instances of this happening to this year and model. I then took it to the dealer where they ended up pretty much replacing the whole engine at no charge. This is just one example of Steve and the rest of the Honest 1 crew going the extra mile for their customers. Thanks and keep up the good work.

0.5
Honest-1 Auto Care Corporate

This is one of the worst places I have gone to get an estimate. They price was doubled for a tune-up from another estimate I got from another company. When I showed them the others company estimate it was funny they came down to match it, but it did not include everything from my other estimate.. Plus I told the individual that a fuel flush was included in the other company's estimate and H1 was still higher and no fuel flush was included.

5
Honest-1 Auto Care Corporate

I was very impressed with the service I received at the new location in Aurora, IL. When they took over this location from the previous business they made a lot of upgrades to the office/waiting area and it looks great! The people were very professional, friendly, and informative. I, as a woman, appreciate the added explanations or suggestions. I was pleased that I was not pressured to purchase anything extra that I didn't need, but I was informed of the condition of items, such as brakes/tires, that might need service in the future. They gave me a punch card where I can earn discounts through customer loyalty. It's about time someone rewarded the ones who come back instead of focusing on getting new business. I was walked to my car and made sure everything was ok. I will be back! Excellent Service!

5
Honest-1 Auto Care Corporate

Honest - that's it! Had my oil change and tire rotation done today - less than an hour and I watched the young man do the job > nice! I'm an auto mechanic but on vacation so... know my stuff. Was impressed with how they inspected everything and even sprayed and wiped down the chassis and the bottom of the engine! (so no oil smoke). Good price and the office manager was a SWEETIE... she was very professional but pleasant [that is a dying blend now a days]. I will definitely come back when revacationing... Most Highly Recommend.

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