4.8 star rating

I had my car towed on Sunday. Vince and Maria took care of everything. When they were finished they called me to tell me what they had done and how much I owed. It was after 3:00 so they were closed. I told them that I would come in the next morning to get my car because they were closed and they told me that they would wait for me to come pick it up that day.

Honestly the best auto shop I’ve ever been to. Both Jon and Rick have the best customer service around. From being empathic and patient to following thru with their services. The waiting room is clean and cozy, with a wonderful children’s play area to keep the little ones entertained while you wait. They also offer beverages and snacks. It’s better than home. Their prices are always well below the competitors I received a complementary ride home and back while my car was being worked on. There’s a lot to be said for how polite the staff is and how accommodating they are to your needs!

Our new air condition was installed perfectly in just one day. We enjoyed snacks and great customer service

Had brake refluid changed Monday. As usual they were aboslutely wonderfulat the Marietta Ga location. Today I ran too close to a curb with my Honda Accord and pulled cowling loose. Went straight there and in 10 minutes it was fixed and it was free. While waiting in their clean and inviting customer wiating room, Tracy (I think) and I were talking about gardens for a brief second. And she gave me cucumbers and Fresh Bsil from her yard. Love those people.

We visited Honest-1-Autocare on 9200 Monroe Road, Charlotte, NC. We are so impressed by this place that words can’t explain it. We are visiting from Orlando, Florida, and we have never seen an auto repair shop like this one. The cleanliness, attention to detail, and most importantly customer service are out of this world. We just came from Keffer Jeep dealership, and they just wanted to put the car up to check it and charge us $115. We came into this shop because my daughter found it online, closest to the dealership. CJ at the front office was super nice and helpful. He said they would check the car and let us know what was wrong. If we decided not to fix it, then he would shake our hand and we would be on our way. Chris Bergstrom heard the noise in the car, put it up, and found the problem. The dealership in Florida left the tire pressure sensor inside the tire, and when we first took off it would make a metal to metal rubbing sound. Chris checked everything on the car, as well as all of the tires, and tire pressure. The service that we received at Honest-1-Autocare on Monroe Road, in Charlotte, NC, was superb. I would definitely recommend everyone in the area that needs car repairs to go there!! Incredible service, amazing people working here and Honesty is definitely what you will receive. God Bless everyone in this Honest shop!!! Thank you so much for everything!

I just moved to Eagan MN and stopped into the Diffley Rd location for an oil change. The staff was wonderful and friendly and the service was timely. They even left a flower and a snack on my dash with a thank you for your business card. Now that's customer service, which is so hard to find these days. Thank you so much for caring about your customer's satisfaction and for going that extra mile. It truly makes a difference.

Brought vehicle in for oil/filter change. Job completed in a short time.

I had my car serviced in Tyler Texas, @ Honest-1 on the 323 loop location. Extremely pleased with the results. Excellent service. Cant say enough about the team there. Customer service is their greatest asset. They have a well structured system in place which is very refreshing. They tell you whats wrong with your vehicle, they take you to your car and observe the problem yourself and give you the option to approve or disapprove the job. Their customer service is the best i have see anywhere in my life time. Their charges too are very reasonable. I wish i could give them ten 10 stars, but the system only allows 5. I strongly recommend this mechanic shop in Tyler to anyone who has a car problem. Try them first before going anywhere else. For the record. I DO NOT have any friend(s) or relative(s) who work the shop. I ran into them through a mail flyer

Mike is always great about communicating. Service is good, shop is clean, with a nice workspace provided if you are waiting.

Excellent service, near my house and Mr. Woody was very kind and even took me to my car, the price is fair and of course I recommend it.