5
Honest-1 Auto Care Corporate

RIP OFF -NOT SO HONEST -1 - If you have to advertise that you're honest then patrons BEWARE!! They should change the name. My wife Cars broke down on 202 nearly in front of the place overheating. So we pulled in. We were told the hourly labor cost was 115.00 but were charge $159.00. We left the car for diagnosis and were told later over the phone the transmission line had broken inside the radiator and would require flushing of the transmission and radiator, and radiator replacement. All to the tune of $1500.00 bucks. The radiator replacement would be $660.00 and the remainder of charges for labor and flushes. He gave the option to choose one flush but recommended two to do it right. We authored the work for two and thought the price was set at 1500.00 but OH NO!! He called later and spoke to the wife and told her more was required but did not mention an increase in price. When we came to pickup he nicked and dimed us for every penny he could. The bill was now over $2100.00. The even charged separate for the diagnosis the was now $159.00 that now he wasnt adding into the price to fix the vehicle. l?The Radiator charge increased from $660.00 to $690.00. I had to fight and argue with him over it he refused to correct it. Then he told me the transmission needed 32 quarts of fluid to refill after the flush to the tune of $287.00. He charged for each flush 53.00 for radiator and 59.00 for trans and labor of $115. each time. He called him self doing us a favor and not charging labor a third time. He even added a two $34.00 shop charges which is a total RIP OFF!!. After 20 mins of arguing with him he finally removed the $159.00 diagnosis fee but told us he would not remove the excessive fluid charges or the insulting $34.00 shop charges. Had we not broken down there we would never have gone there. In addition they did not give any warranty for the transmission work due to the flushes. We were on our own if we had any transmission problems after his multiple flushes. WE WILL Never return and will spread the word that HONEST 1 is a Nickel and DIME you RIP off.

5
Honest-1 Auto Care Corporate

Expedient, thorough, and reasonably priced service. I recommend to my neighbors to have their vehicles serviced here.

5
Honest-1 Auto Care Corporate

Decent service Misleading pricing very expensive had brought in a light bulb for the front driver side and had them install it - they did not state the price beforehand and turned out to be $39.00 Could have done it myself if I would have known Not coming back

5
Honest-1 Auto Care Corporate

Great team, very helpful, reliable, Honest, Affordable, work completed on time and a great job. Why would anyone go to a dealer and pay $$$$, keep it in your pocket. let these guys take care of you...... Jack, ---happy Customer

3
Honest-1 Auto Care Corporate

Good service but steep prices. I had my car in for a front brake reline and rotor resurfacing. The price for that was on the high side, but because of Honest-1's good reviews, I figured it was worth paying a little extra and not doing the "coupon runaround" like I normally do with services like this when a mechanic gives you a lowball price, but doesn't include a lot of necessary services that then become "extras." Anyway, as anticipated, the mechanic found a couple of things my car needed, but when the front desk gentleman quoted me the price for installing a lower front controller arm bushing in my SUV, I nearly keeled over. I didn't have the work done, but I did stop by Firestone on the way home and was quoted a price for the same job for about 40% lower. I'll have the work done at Firestone, especially since I also have a 20% off coupon they will honor even though it's expired. One more thing...at Honest-1 while my front brakes were being done, the mechanic recommended I have my rear brakes "cleaned and adjusted" and told me it'd be about $40 to blow out the dust and do a quick adjustment. I agreed, but the price was about $58 when I went check out. I just paid it and figured I'd learned a lesson. On the plus side, my car was taken into the shop precisely at my appointment time (which I appreciated) and took about 45 minutes less time than I had expected to be finished. I'm hoping that didn't mean the mechanic cut corners on getting my car's work done, but everything seems to be working fine.

4
Honest-1 Auto Care Corporate

Mike took good care of me when my brand new tire had yet a second screw too close to the edge of the tread to be repaired. he was able to get me another new tire at a discounted rate and added on the ROAD HAZARD WARRANTY as well ! Truck tires are expensive and it was killing me that I had to buy 2 new ones in a month! He eased my financial pain and kept a customer :) Thank you Mike for going the extra yard!

5
Honest-1 Auto Care Corporate

great service

3
Honest-1 Auto Care Corporate

Since my initial post on the morning of 7/1/17. The Manager, Bryan at Honest-1 Auto in Beaverton, OR has addressed our issue on 7/1/17. After meeting with my husband, they acknowledged their error, and checked back under the hood to find a spark plug hanging loose which was causing a misfire and my check engine light to come on. Since Bryan corrected the problem, my Ford SUV does not shake and the check engine light is now off. Although I appreciate Bryan's apology to me and my husband, it does not change the 1st time experience. Therefore we will not be back.

3.5
Honest-1 Auto Care Corporate

I needed my alternator replaced and had look to do it myself but realized it was more complex and because I was riding on my battery I googled and found this place 6 miles from my location. The reviews was mostly positive so I called and asked if I could be squeezed in. Made it over and give my details to the clerk who gave me a price that I thought was to low for the work. Not sure why I mentioned it to him but he decided to let the tech look at it first. Of course he came back with a price of almost $200 more. Was hoping it would be lowered but thought it was fair. The team did a great job and were all very professional. Overall great experience and I will return

3
Honest-1 Auto Care Corporate

I recently went into honest one because the station is very close to where I live. I had problems with my battery this morning. After getting a jump from my neighbor, I had made it to the one off hamline/Hoyt in Roseville, mn. They wanted like $165 for the battery and another $100 to install it. That's insane guys!! I did find it at AutoZone for $130 for the battery. They installed it themselves and stayed there after to see if it worked. Otherwise, great customer service!!!

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