5
Honest-1 Auto Care Corporate

Decent service Misleading pricing very expensive had brought in a light bulb for the front driver side and had them install it - they did not state the price beforehand and turned out to be $39.00 Could have done it myself if I would have known Not coming back

5
Honest-1 Auto Care Corporate

Great team, very helpful, reliable, Honest, Affordable, work completed on time and a great job. Why would anyone go to a dealer and pay $$$$, keep it in your pocket. let these guys take care of you...... Jack, ---happy Customer

3
Honest-1 Auto Care Corporate

Good service but steep prices. I had my car in for a front brake reline and rotor resurfacing. The price for that was on the high side, but because of Honest-1's good reviews, I figured it was worth paying a little extra and not doing the "coupon runaround" like I normally do with services like this when a mechanic gives you a lowball price, but doesn't include a lot of necessary services that then become "extras." Anyway, as anticipated, the mechanic found a couple of things my car needed, but when the front desk gentleman quoted me the price for installing a lower front controller arm bushing in my SUV, I nearly keeled over. I didn't have the work done, but I did stop by Firestone on the way home and was quoted a price for the same job for about 40% lower. I'll have the work done at Firestone, especially since I also have a 20% off coupon they will honor even though it's expired. One more thing...at Honest-1 while my front brakes were being done, the mechanic recommended I have my rear brakes "cleaned and adjusted" and told me it'd be about $40 to blow out the dust and do a quick adjustment. I agreed, but the price was about $58 when I went check out. I just paid it and figured I'd learned a lesson. On the plus side, my car was taken into the shop precisely at my appointment time (which I appreciated) and took about 45 minutes less time than I had expected to be finished. I'm hoping that didn't mean the mechanic cut corners on getting my car's work done, but everything seems to be working fine.

4
Honest-1 Auto Care Corporate

Mike took good care of me when my brand new tire had yet a second screw too close to the edge of the tread to be repaired. he was able to get me another new tire at a discounted rate and added on the ROAD HAZARD WARRANTY as well ! Truck tires are expensive and it was killing me that I had to buy 2 new ones in a month! He eased my financial pain and kept a customer :) Thank you Mike for going the extra yard!

5
Honest-1 Auto Care Corporate

great service

3
Honest-1 Auto Care Corporate

Since my initial post on the morning of 7/1/17. The Manager, Bryan at Honest-1 Auto in Beaverton, OR has addressed our issue on 7/1/17. After meeting with my husband, they acknowledged their error, and checked back under the hood to find a spark plug hanging loose which was causing a misfire and my check engine light to come on. Since Bryan corrected the problem, my Ford SUV does not shake and the check engine light is now off. Although I appreciate Bryan's apology to me and my husband, it does not change the 1st time experience. Therefore we will not be back.

3.5
Honest-1 Auto Care Corporate

I needed my alternator replaced and had look to do it myself but realized it was more complex and because I was riding on my battery I googled and found this place 6 miles from my location. The reviews was mostly positive so I called and asked if I could be squeezed in. Made it over and give my details to the clerk who gave me a price that I thought was to low for the work. Not sure why I mentioned it to him but he decided to let the tech look at it first. Of course he came back with a price of almost $200 more. Was hoping it would be lowered but thought it was fair. The team did a great job and were all very professional. Overall great experience and I will return

3
Honest-1 Auto Care Corporate

I recently went into honest one because the station is very close to where I live. I had problems with my battery this morning. After getting a jump from my neighbor, I had made it to the one off hamline/Hoyt in Roseville, mn. They wanted like $165 for the battery and another $100 to install it. That's insane guys!! I did find it at AutoZone for $130 for the battery. They installed it themselves and stayed there after to see if it worked. Otherwise, great customer service!!!

5
Honest-1 Auto Care Corporate

I have had a lot of work done on my car at Honest 1 in Alexandria, VA the past few years...I only wish I learned about them long ago! I appreciate their Saturday hours, too!

3
Honest-1 Auto Care Corporate

The service was outstanding, but over priced.

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