5 8/13/2018

Honest-1 Auto Care CorporateHonestly the best auto shop I’ve ever been to. Both Jon and Rick have the best customer service around. From being empathic and patient to following thru with their services. The waiting room is clean and cozy, with a wonderful children’s play area to keep the little ones entertained while you wait. They also offer beverages and snacks. It’s better than home. Their prices are always well below the competitors I received a complementary ride home and back while my car was being worked on. There’s a lot to be said for how polite the staff is and how accommodating they are to your needs!

5 8/12/2018

Honest-1 Auto Care CorporateOur new air condition was installed perfectly in just one day. We enjoyed snacks and great customer service

5 8/8/2018

Honest-1 Auto Care CorporateHad brake refluid changed Monday. As usual they were aboslutely wonderfulat the Marietta Ga location. Today I ran too close to a curb with my Honda Accord and pulled cowling loose. Went straight there and in 10 minutes it was fixed and it was free. While waiting in their clean and inviting customer wiating room, Tracy (I think) and I were talking about gardens for a brief second. And she gave me cucumbers and Fresh Bsil from her yard. Love those people.

5 7/27/2018

Honest-1 Auto Care CorporateWe visited Honest-1-Autocare on 9200 Monroe Road, Charlotte, NC. We are so impressed by this place that words can’t explain it. We are visiting from Orlando, Florida, and we have never seen an auto repair shop like this one. The cleanliness, attention to detail, and most importantly customer service are out of this world. We just came from Keffer Jeep dealership, and they just wanted to put the car up to check it and charge us $115. We came into this shop because my daughter found it online, closest to the dealership. CJ at the front office was super nice and helpful. He said they would check the car and let us know what was wrong. If we decided not to fix it, then he would shake our hand and we would be on our way. Chris Bergstrom heard the noise in the car, put it up, and found the problem. The dealership in Florida left the tire pressure sensor inside the tire, and when we first took off it would make a metal to metal rubbing sound. Chris checked everything on the car, as well as all of the tires, and tire pressure. The service that we received at Honest-1-Autocare on Monroe Road, in Charlotte, NC, was superb. I would definitely recommend everyone in the area that needs car repairs to go there!! Incredible service, amazing people working here and Honesty is definitely what you will receive. God Bless everyone in this Honest shop!!! Thank you so much for everything!

5 6/2/2018

Honest-1 Auto Care CorporateI just moved to Eagan MN and stopped into the Diffley Rd location for an oil change. The staff was wonderful and friendly and the service was timely. They even left a flower and a snack on my dash with a thank you for your business card. Now that's customer service, which is so hard to find these days. Thank you so much for caring about your customer's satisfaction and for going that extra mile. It truly makes a difference.

5 5/26/2018

Honest-1 Auto Care CorporateBrought vehicle in for oil/filter change. Job completed in a short time.

5 5/4/2018

Honest-1 Auto Care CorporateI had my car serviced in Tyler Texas, @ Honest-1 on the 323 loop location. Extremely pleased with the results. Excellent service. Cant say enough about the team there. Customer service is their greatest asset. They have a well structured system in place which is very refreshing. They tell you whats wrong with your vehicle, they take you to your car and observe the problem yourself and give you the option to approve or disapprove the job. Their customer service is the best i have see anywhere in my life time. Their charges too are very reasonable. I wish i could give them ten 10 stars, but the system only allows 5. I strongly recommend this mechanic shop in Tyler to anyone who has a car problem. Try them first before going anywhere else. For the record. I DO NOT have any friend(s) or relative(s) who work the shop. I ran into them through a mail flyer

5 4/6/2018

Honest-1 Auto Care CorporateMike is always great about communicating. Service is good, shop is clean, with a nice workspace provided if you are waiting.

5 4/2/2018

Honest-1 Auto Care CorporateExcellent service, near my house and Mr. Woody was very kind and even took me to my car, the price is fair and of course I recommend it.

5 3/27/2018

Honest-1 Auto Care CorporateRIP OFF -NOT SO HONEST -1 - If you have to advertise that you're honest then patrons BEWARE!! They should change the name. My wife Cars broke down on 202 nearly in front of the place overheating. So we pulled in. We were told the hourly labor cost was 115.00 but were charge $159.00. We left the car for diagnosis and were told later over the phone the transmission line had broken inside the radiator and would require flushing of the transmission and radiator, and radiator replacement. All to the tune of $1500.00 bucks. The radiator replacement would be $660.00 and the remainder of charges for labor and flushes. He gave the option to choose one flush but recommended two to do it right. We authored the work for two and thought the price was set at 1500.00 but OH NO!! He called later and spoke to the wife and told her more was required but did not mention an increase in price. When we came to pickup he nicked and dimed us for every penny he could. The bill was now over $2100.00. The even charged separate for the diagnosis the was now $159.00 that now he wasnt adding into the price to fix the vehicle. l?The Radiator charge increased from $660.00 to $690.00. I had to fight and argue with him over it he refused to correct it. Then he told me the transmission needed 32 quarts of fluid to refill after the flush to the tune of $287.00. He charged for each flush 53.00 for radiator and 59.00 for trans and labor of $115. each time. He called him self doing us a favor and not charging labor a third time. He even added a two $34.00 shop charges which is a total RIP OFF!!. After 20 mins of arguing with him he finally removed the $159.00 diagnosis fee but told us he would not remove the excessive fluid charges or the insulting $34.00 shop charges. Had we not broken down there we would never have gone there. In addition they did not give any warranty for the transmission work due to the flushes. We were on our own if we had any transmission problems after his multiple flushes. WE WILL Never return and will spread the word that HONEST 1 is a Nickel and DIME you RIP off.

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