Honest-1 Auto Care CorporateI've been a customer of the Ladson, SC Honest-1 shop since 2012. In the four years I've been taking our vehicles to them I always felt that they were honest with me (pricing, mark-ups, labor, purchasing your own parts to save, etc) and didn't try to get one over on me. They were always willing to help me make the right decision, helped me source parts, and freely gave recommendations about everything. They always left it up to me, and never pressured me into having our vehicles serviced there.
I've had timing belts replaced, water pumps, power steering pumps, compressors, condensers, TPS sensors, O2 sensors, plugs, pads, tires, and even full suspension replacements, etc... you name it and I've probably had them perform the work. I've never had something they did fail due to incompetence or faulty work. They, on several occasions, instructed me how to preform tasks (such as replacing ignition coils) to do the work myself, instead of paying them to do it... saving me money.
They may not be the cheapest place to get your vehicle(s) serviced but, they're upfront about pricing and if you're willing to ask they'll tell you why things are the way they are. However, they have always been willing to give discounts on work and they reward repeat customers wherever they can. I've had them, on several occasions, perform free checks on our vehicles if something just wasn't right (engine lights, etc) and they were more than happy to do so.
The customer service has always been spot-on, and we've always felt they made a legitimate effort to provide us with what we needed... when we needed it.
I'd like to give a personal thanks to David and Johnny, who recently helped us get one of our vehicles serviced and ready for a move with every discount they could offer knowing we were pinching pennies. These two are the ones to work with in Ladson, they're great people.